Bilingual Customer Sales & Service Associate

SiteOne Landscape Supply; Colorado Springs (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid Time Off

401k with company match

Tuition Reimbursement

Lucrative Associate Referral Program

Product Discounts

Most Branches never work Sundays

Job summary

SiteOne Landscape Supply in Colorado Springs seeks a bilingual (English/Spanish) Customer Sales & Service Representative to deliver exceptional customer service to commercial and residential customers in the green industry. Responsibilities include assisting customers, pulling orders, and driving sales while maintaining inventory and a safe store environment.

The role emphasizes learning new technologies, working with branch leadership, and delivering strong relationships.

Qualifications

• Minimum of 1 year experience in a retail or wholesale setting, preferred.
• Excellent customer service skills.
• Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred.
• Green industry experience or knowledge of landscape, nursery, or irrigation product a plus.
• Ready and willing to learn and adopt new technologies and ways of working.
• Ability to think quickly and make sound decisions.
• Inventory management experience helpful.
• Must be able to lift a minimum of 50 pounds.
• High school diploma or equivalent preferred.

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers
• Cultivate and manage strong relationships with customers
• Assist customers with their questions and needs, either in person, via the phone or through online ordering
• Pull and prepare inventory orders for customer pick up or delivery
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers
• Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills

Bilingual English/Spanish

Customer service

Retail/Wholesale experience

Lift 50 pounds

Learn new technologies

Education

High school diploma or equivalent

Job description

SiteOne Landscape Supply in Colorado Springs seeks a bilingual (English/Spanish) Customer Sales & Service Representative to deliver exceptional customer service to commercial and residential customers in the green industry. Responsibilities include assisting customers, pulling orders, and driving sales while maintaining inventory and a safe store environment.

The role emphasizes learning new technologies, working with branch leadership, and delivering strong relationships.