Bilingual Customer Relations Pro | Flexible Schedule & Growth

Colleen Tighe - State Farm Agent; Fairfield (CT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Colleen Tighe - State Farm Agent is looking for a Customer Relations Representative to enhance customer experiences and support team growth. You will resolve inquiries, coordinate with team members, and anticipate community needs.

The ideal candidate possesses strong communication and problem-solving abilities, ideally with a background in customer service. This position offers opportunities for internal growth and emphasizes a customer-focused approach.

Qualifications

• Excellent communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Calmly manage high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Bilingual Spanish

Job description

Colleen Tighe - State Farm Agent is looking for a Customer Relations Representative to enhance customer experiences and support team growth. You will resolve inquiries, coordinate with team members, and anticipate community needs.

The ideal candidate possesses strong communication and problem-solving abilities, ideally with a background in customer service. This position offers opportunities for internal growth and emphasizes a customer-focused approach.