Bilingual Insurance & Customer Success Advisor

Colleen Tighe - State Farm Agent; Fairfield (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Colleen Tighe - State Farm Agent is seeking an Account Representative to support daily operations and enhance customer relations. You will be responsible for providing essential information regarding insurance products and assisting customers with their policy needs.

The ideal candidate will possess strong communication skills, be detail-oriented, and have experience in customer service or sales. This position is critical in maintaining our agency's performance and customer satisfaction.

Qualifications

• Strong communication and interpersonal skills are crucial for this role.
• Detail-oriented individuals will excel in managing inquiries and records.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Bilingual Spanish

Job description

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Fairfield, CT and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none