Customer Relations Pro - Flexible Schedule & Growth

Gina Gonzalez - State Farm Agent; South Elgin (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Opportunity for advancement

Bonus based on performance

401(k) matching

Paid time off

Training & development

Wellness resources

Job summary

Gina Gonzalez - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of a local insurance agency in Illinois. You will handle inquiries, maintain records, and collaborate with agency teammates to anticipate and meet community needs.

Ideal candidates bring strong communication, problem-solving, and a calm, customer-focused approach. Spanish language skills are required to engage with diverse clients and provide quality

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Spanish language skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

High-stress handling

Spanish language

Job description

Gina Gonzalez - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of a local insurance agency in Illinois. You will handle inquiries, maintain records, and collaborate with agency teammates to anticipate and meet community needs.

Ideal candidates bring strong communication, problem-solving, and a calm, customer-focused approach. Spanish language skills are required to engage with diverse clients and provide quality