Bilingual Customer Relations Specialist - Flexible & Growth

Becky Ledbetter - State Farm Agent; Broomfield (CO); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Becky Ledbetter - State Farm Agent in Broomfield, Colorado, is hiring a Customer Relations Representative. You'll provide exceptional customer experiences, resolve inquiries, and support community needs. Ideal candidates possess strong communication skills, are bilingual in Spanish, and have a passion for customer service.

The position also offers a competitive salary, flexible schedule, health insurance, and opportunities for advancement within the agency.

Qualifications

• Strong communication and problem-solving skills are essential.
• Customer service experience is preferred.
• Ability to remain calm in high-stress situations is necessary.
• Bilingual in Spanish is highly preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records as needed.
• Assist with retention strategies to keep customers satisfied.
• Coordinate with other departments for customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations

Bilingual Spanish

Job description

Becky Ledbetter - State Farm Agent in Broomfield, Colorado, is hiring a Customer Relations Representative. You'll provide exceptional customer experiences, resolve inquiries, and support community needs. Ideal candidates possess strong communication skills, are bilingual in Spanish, and have a passion for customer service.

The position also offers a competitive salary, flexible schedule, health insurance, and opportunities for advancement within the agency.