Bilingual Customer Experience Specialist

Sherwin-Williams; Lancaster (Lancaster County); On-site; USD 19,000 - 25,000; Full time

Job summary

Sherwin-Williams in Lancaster, PA is seeking a Customer Service Specialist to assist customers, answer product questions, and recommend solutions. The role emphasizes prompt issue resolution to maximize satisfaction and to help meet store sales goals.

You may work at Store #3334, located at 1186 Dillerville Rd, Lancaster, PA 17601. Responsibilities include dealing with customers, some of whom may be minors, handling cash and other payment methods, and staying current with product features while

Qualifications

• Experience in customer service helps.
• Ability to handle cash and operate POS equipment.

Responsibilities

• Assist customers by determining needs and recommending products.
• Answer questions about Sherwin-Williams products and services.
• Resolve customer concerns promptly to ensure satisfaction and uphold store standards.
• Support store sales goals and maintain product quality and visual standards.

Skills

Customer service

Cash handling

Tools

POS system

Job description

Sherwin-Williams in Lancaster, PA is seeking a Customer Service Specialist to assist customers, answer product questions, and recommend solutions. The role emphasizes prompt issue resolution to maximize satisfaction and to help meet store sales goals.

You may work at Store #3334, located at 1186 Dillerville Rd, Lancaster, PA 17601. Responsibilities include dealing with customers, some of whom may be minors, handling cash and other payment methods, and staying current with product features while