Bilingual Customer Support Specialist

Sherwin-Williams; Harrisburg (Dauphin County); On-site; USD 30,000 - 40,000; Full time

Job summary

Sherwin-Williams in Harrisburg is seeking a Customer Service Specialist to work closely with wholesale and retail customers, addressing needs and questions about products. This role also involves resolving customer concerns with a focus on client satisfaction and achieving sales goals.

Located at Store #5069, candidates should maintain product quality and visual standards while ensuring safety and compliance. Prior customer service experience is preferred.

Responsibilities

• Work closely with wholesale and retail customers to determine their needs.
• Answer questions about Sherwin-Williams products.
• Resolve customer concerns and ensure maximum client satisfaction.

Job description

Sherwin-Williams in Harrisburg is seeking a Customer Service Specialist to work closely with wholesale and retail customers, addressing needs and questions about products. This role also involves resolving customer concerns with a focus on client satisfaction and achieving sales goals.

Located at Store #5069, candidates should maintain product quality and visual standards while ensuring safety and compliance. Prior customer service experience is preferred.