Bilingual Customer Advocate & Sales Support

Sherwin Williams; Mechanicsburg (Cumberland County); On-site; USD 30,000 - 40,000; Full time

Job summary

Sherwin Williams in Mechanicsburg is hiring a Customer Service Specialist to work closely with customers, addressing their needs and questions regarding products. The role also requires the individual to resolve customer concerns and maintain high standards of service and product quality.

The selected candidate will work at Store #3789 and must ensure maximum client satisfaction while meeting sales goals. Responsibilities include managing customer interactions and adhering to company protocols for safety and security.

Responsibilities

• Work closely with wholesale and retail customers to determine their needs.
• Answer customer questions about Sherwin-Williams products.
• Resolve customer concerns for maximum client satisfaction.

Job description

Sherwin Williams in Mechanicsburg is hiring a Customer Service Specialist to work closely with customers, addressing their needs and questions regarding products. The role also requires the individual to resolve customer concerns and maintain high standards of service and product quality.

The selected candidate will work at Store #3789 and must ensure maximum client satisfaction while meeting sales goals. Responsibilities include managing customer interactions and adhering to company protocols for safety and security.