Bilingual Customer Service Specialist — Retail Support

Socket.dev; Warminster Township (Bucks County); On-site; USD 19,000 - 28,000; Full time

Job summary

Sherwin-Williams in Warminster, PA is seeking Customer Service Specialists to assist wholesale and retail customers, determine their needs, answer questions about products, and recommend the right solutions.

You will promptly resolve customer concerns, help achieve store sales goals, stay updated on product features, and maintain high quality and visual standards in-store. Duties may include interaction with minors and may involve access to payment methods; background checks may be conducted.

Qualifications

• Ability to assist wholesale and retail customers and determine their needs.
• Willingness to resolve customer concerns promptly and maintain high satisfaction.
• Maintain up-to-date knowledge of Sherwin-Williams products.

Responsibilities

• Assist customers, answer questions, and recommend solutions.
• Resolve concerns and ensure client satisfaction.
• Maintain product knowledge and store visual standards.
• Assist in achieving store sales goals.

Skills

Customer service

Communication

Sales minded

Job description

Sherwin-Williams in Warminster, PA is seeking Customer Service Specialists to assist wholesale and retail customers, determine their needs, answer questions about products, and recommend the right solutions.

You will promptly resolve customer concerns, help achieve store sales goals, stay updated on product features, and maintain high quality and visual standards in-store. Duties may include interaction with minors and may involve access to payment methods; background checks may be conducted.