Retail Customer Experience & Sales Specialist

Sherwin-Williams Co.; Lancaster (Lancaster County); On-site; USD 34,000 - 46,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist for our Lancaster, PA area store. You will work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions to drive sales and satisfaction.

You will promptly resolve customer concerns, stay up-to-date with product features, maintain high store visual standards, and aim to deliver excellent service while meeting the store's sales goals.

Responsibilities

• Determine customer needs and recommend the right Sherwin-Williams products.
• Answer questions about products and solutions to drive sales and satisfaction.
• Promptly resolve customer concerns and ensure maximum client satisfaction.
• Stay up-to-date with product features and maintain store quality and visual standards.
• Deliver excellent customer service while meeting the store's sales goals.

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist for our Lancaster, PA area store. You will work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions to drive sales and satisfaction.

You will promptly resolve customer concerns, stay up-to-date with product features, maintain high store visual standards, and aim to deliver excellent service while meeting the store's sales goals.