Bilingual Customer Care Specialist (Inbound Calls)

PREMIER Bankcard, LLC in; Dakota Dunes (SD); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

Time off (PTO)

401(k) match

Volunteer hours

Job summary

Premier Bankcard in Dakota Dunes, SD is seeking dedicated agents to handle inbound calls for our products and services. The role is on-site with full-time and part-time options. Base pay starts at $17.25–$19.15 per hour, plus additional monthly incentives.

Bilingual skills (English/Spanish) receive a 10% differential, though they are not required. Extensive paid training up to three weeks and ongoing training opportunities are provided.

Qualifications

• Answer inbound calls about our products and services.
• Understand policies and procedures used for daily operations.
• Maintain a highly professional demeanor to ensure customer satisfaction.

Responsibilities

• Answer inbound calls about Premier Bankcard products and services.
• Understand and apply policies for daily operations and compliance.
• Aim for high customer satisfaction and participate in team meetings.

Job description

Premier Bankcard in Dakota Dunes, SD is seeking dedicated agents to handle inbound calls for our products and services. The role is on-site with full-time and part-time options. Base pay starts at $17.25–$19.15 per hour, plus additional monthly incentives.

Bilingual skills (English/Spanish) receive a 10% differential, though they are not required. Extensive paid training up to three weeks and ongoing training opportunities are provided.