Inbound Customer Center Rep (Bilingual Optional)

First PREMIER Bank and PREMIER Bankcard; Dakota Dunes (SD); Presencial; USD 24.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Paid time off

Sick Pay

Bonus Days

401(k) match

Dental and vision coverage

Employee Wellness Program

Volunteer hours

Descripción de la vacante

First PREMIER Bank and PREMIER Bankcard in Dakota Dunes, SD is seeking customer service associates both full-time and part-time. The role involves handling inbound calls, adhering to policies, and ensuring customer satisfaction with a professional demeanor.

Starting pay is $17.25–$19.15 per hour with potential monthly incentives. Bilingual English/Spanish skills earn a 10% differential, though not required. On-site work with extensive paid training and strong benefits are provided.

Responsabilidades

• Answer inbound calls about our products and services.
• Understand policies and procedures used for daily operations.
• Take accountability for customer satisfaction with a highly professional demeanor.
• Demonstrate a strong phone presence while assisting those with less than perfect credit.
• Achieve high satisfaction on customer surveys.
• Participate in team meetings.

Descripción del empleo

First PREMIER Bank and PREMIER Bankcard in Dakota Dunes, SD is seeking customer service associates both full-time and part-time. The role involves handling inbound calls, adhering to policies, and ensuring customer satisfaction with a professional demeanor.

Starting pay is $17.25–$19.15 per hour with potential monthly incentives. Bilingual English/Spanish skills earn a 10% differential, though not required. On-site work with extensive paid training and strong benefits are provided.