Bilingual Inbound CSR — Flexible Shifts, Training & Benefits

First PREMIER Bank/PREMIER Bankcard; Dakota Dunes (SD); Hybrid; USD 23.419 - 26.036; Vollzeit

Benefits dieser Stelle

Full medical benefits

Free dental and vision coverage

401(k) with dollar-for-dollar match

Employee Wellness Program

Zusammenfassung

A financial services organization in Dakota Dunes is seeking customer service representatives for full-time and part-time positions. Responsibilities include answering inbound calls, maintaining customer satisfaction, and participating in training programs. The role offers a competitive pay range starting at $17.00-18.90/hour with performance-based incentives and a comprehensive benefits package including medical, dental, and vision coverage, along with generous time-off policies.

Qualifikationen

• Fluent bilingual skills compensated with a 10% differential.
• Extensive paid training program.
• Understanding of policies and procedures for operations.

Aufgaben

• Answer inbound calls about products and services.
• Demonstrate professional demeanor and accountability.
• Participate in team meetings for continuous improvement.

Kenntnisse

Bilingual skills (English/Spanish)

Strong phone presence

Customer satisfaction focus

Jobbeschreibung

A financial services organization in Dakota Dunes is seeking customer service representatives for full-time and part-time positions. Responsibilities include answering inbound calls, maintaining customer satisfaction, and participating in training programs. The role offers a competitive pay range starting at $17.00-18.90/hour with performance-based incentives and a comprehensive benefits package including medical, dental, and vision coverage, along with generous time-off policies.