Bilingual Customer Advocate (Spanish/English)

MELALEUCA INC; Rexburg (ID); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) match

Tuition reimbursement

Longevity bonuses

$100 Melaleuca products monthly

Pay raises & promotions

Job summary

Melaleuca Inc. seeks a front-line Customer Service team member to answer inbound calls, resolve issues, and process telephone orders, delivering a world-class customer experience.

You will work in a fast-paced setting aligned with our values-driven culture that emphasizes respect and wellness. Ideal candidates are fluent in Spanish and English, with strong typing and computer skills, and the ability to handle confidential information with accuracy under pressure.

Qualifications

• Fluent in both Spanish and English to assist a diverse customer base.
• Full-time availability of 20+ hours per week.
• Proficient keyboarding and computer skills.
• Ability to analyze problems and provide solutions.
• Able to handle confidential information and maintain accuracy.

Responsibilities

• Answer inbound customer calls in a professional, courteous manner.
• Resolve issues and provide options to customers.
• Accurately place telephone orders with promotions.
• Work independently and maintain high accuracy.

Skills

Bilingual: Spanish & English

Customer service

Typing 30+ WPM

Computer skills

Job description

Melaleuca Inc. seeks a front-line Customer Service team member to answer inbound calls, resolve issues, and process telephone orders, delivering a world-class customer experience.

You will work in a fast-paced setting aligned with our values-driven culture that emphasizes respect and wellness. Ideal candidates are fluent in Spanish and English, with strong typing and computer skills, and the ability to handle confidential information with accuracy under pressure.