Bilingual Customer Care Agent - Spanish/English

Snake River Physical Therapy; Rexburg (ID); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) match

Tuition reimbursement

Profit sharing

Longevity bonuses

$100 Melaleuca products monthly

Raises & promotions

Company events

Job summary

Melaleuca in Rexburg, Idaho is seeking a Customer Service team member to help customers by answering inbound calls and resolving issues, delivering a world-class experience.

You will work in a fast-paced, values-driven environment with bilingual English/Spanish communication, keyboarding proficiency, and the ability to stay calm under pressure while offering options and orders. Excellent compensation includes hourly wage plus comprehensive benefits.

Qualifications

• Able to help customers in Spanish and English fluently.
• Full-time is 20+ hours a week.
• Proficient in keyboarding and computer skills.
• Able to analyze problems and work fast under stress.
• Able to handle confidential information and type 30+ WPM.

Responsibilities

• Answer calls in a professional and courteous manner with a goal of delighting the customer.
• Analyze customer situations and determine viable options to help them.
• Accurately place telephone orders offering specials and services.
• Work independently and professionally.

Skills

Spanish fluency

English fluency

Typing 30+ WPM

Keyboarding

Problem analysis

Under pressure

Customer service

Job description

Melaleuca in Rexburg, Idaho is seeking a Customer Service team member to help customers by answering inbound calls and resolving issues, delivering a world-class experience.

You will work in a fast-paced, values-driven environment with bilingual English/Spanish communication, keyboarding proficiency, and the ability to stay calm under pressure while offering options and orders. Excellent compensation includes hourly wage plus comprehensive benefits.