Bilingual Customer Support Specialist (English/Spanish)

Melaleuca: The Wellness Company; Rexburg (ID); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) with match

Tuition Reimbursement

Company profit sharing

Longevity bonuses

$100 free Melaleuca products every mês

Opportunities for pay increases and &<

Job summary

Melaleuca: The Wellness Company is seeking a Customer Service team member in Rexburg, Idaho to deliver a world-class customer experience. You will answer inbound calls, help customers with orders and promotions, and resolve issues in a fast-paced, respectful environment.

The role emphasizes bilingual communication (English/Spanish), accuracy, and confidentiality. This is a full-time position with a customer-focused, feel-good lifestyle brand and comprehensive benefits.

Qualifications

• Bilingual fluency in English and Spanish required.
• Proficient keyboarding and computer skills.
• Ability to analyze problems and offer solutions.
• Capable of performing in a fast-paced environment with accuracy.

Responsibilities

• Answer inbound customer service calls in a professional, courteous manner.
• Analyze customer situations and present viable options.
• Accurately place telephone orders with promotions and services.
• Work independently and professionally.

Skills

Bilingual EN/ES

Keyboarding

Problem analysis

Fast-paced under pressure

Confidential information handling

Typing 30+ WPM

Customer service

Job description

Melaleuca: The Wellness Company is seeking a Customer Service team member in Rexburg, Idaho to deliver a world-class customer experience. You will answer inbound calls, help customers with orders and promotions, and resolve issues in a fast-paced, respectful environment.

The role emphasizes bilingual communication (English/Spanish), accuracy, and confidentiality. This is a full-time position with a customer-focused, feel-good lifestyle brand and comprehensive benefits.