Bilingual Customer Support Specialist (Spanish/English)

Melaleuca: The Wellness Company; Idaho Falls (ID); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

401(k) with contribution match

Tuition Reimbursement

Company profit sharing

Longevity bonuses

$100 free Melaleuca products every mon

Opportunities for pay increases and/p(

Promotions

Fun company events

Job summary

Melaleuca: The Wellness Company in Idaho Falls is seeking a Customer Service team member passionate about bringing our products to life for customers and resolving issues. You will answer inbound customer service calls to create a world-class experience.

Join a fast-paced, values-driven culture that treats employees with respect. The role emphasizes bilingual service in Spanish and English, accurate order placement, and professional independence within a supportive team.

Qualifications

• Bilingual in Spanish and English
• Proficient in keyboarding and computer skills
• Able to analyze problems
• Capable of working in a fast-paced, high-stress environment
• Able to handle confidential information
• Typing 30+ WPM

Responsibilities

• Answer calls in a professional and courteous manner with a goal of having the customer feeling delighted
• Analyze customer situations and determine viable options that will serve them best
• Accurately place telephone orders offering specials, promotions and services that help meet customers needs
• Work independently and professionally

Skills

Bilingual Spanish/English

Keyboarding

Problem analysis

Under pressure

Confidential handling

Typing 30+ WPM

Job description

Melaleuca: The Wellness Company in Idaho Falls is seeking a Customer Service team member passionate about bringing our products to life for customers and resolving issues. You will answer inbound customer service calls to create a world-class experience.

Join a fast-paced, values-driven culture that treats employees with respect. The role emphasizes bilingual service in Spanish and English, accurate order placement, and professional independence within a supportive team.