Bilingual Customer Support Specialist - Spanish/English

Snake River Physical Therapy; Rexburg (ID); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with contribution match

Tuition Reimbursement

Company profit sharing

Longevity bonuses

$100 free Melaleuca products every月

Opportunities for pay increases and M

Fun company events

Job summary

Melaleuca in Rexburg, Idaho is seeking a Customer Service team member to bring products to life for customers and resolve issues by answering inbound calls. You will play a critical role in creating a world-class experience for our customers.

The role supports a feel-good lifestyle brand; the team is fast-paced, values-driven, and offers comprehensive benefits, including programs like 401(k) matching, tuition reimbursement, profit sharing, longevity bonuses, and more.

Qualifications

• Fluent in English and Spanish.
• Full-time availability; 20+ hours per week.
• Proficient keyboarding and computer skills.
• Able to analyze problems.
• Able to work in a fast-paced environment.
• Able to handle confidential information.
• Typing speed 30+ WPM.

Responsibilities

• Answer calls in a professional and courteous manner with a goal of having the customer feeling 'delighted'.
• Analyze customer situations and determine viable options that will serve them best.
• Accurately place telephone orders offering specials, promotions and services that help meet customers' needs.
• Work independently and professionally.

Skills

Bilingual English/Spanish

Keyboard proficiency

Typing 30+ WPM

Problem analysis

Fast-paced under pressure

Confidential information handling

Job description

Melaleuca in Rexburg, Idaho is seeking a Customer Service team member to bring products to life for customers and resolve issues by answering inbound calls. You will play a critical role in creating a world-class experience for our customers.

The role supports a feel-good lifestyle brand; the team is fast-paced, values-driven, and offers comprehensive benefits, including programs like 401(k) matching, tuition reimbursement, profit sharing, longevity bonuses, and more.