Bilingual CS Specialist - Spanish/English, Onsite

MELALEUCA INC; Idaho Falls (ID); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401(k) with contribution match

Tuition Reimbursement

Longevity bonuses

$100 Melaleuca products monthly

Job summary

Melaleuca Inc. Global Headquarters in Idaho Falls is seeking a Customer Service team member to answer inbound calls and resolve issues, delivering a world-class customer experience.

This on-site, full-time role requires bilingual English/Spanish communication and a friendly, efficient approach. You will handle orders, promote specials, and contribute to a fast-paced, values-driven culture that respects employees while delivering growth opportunities.

Qualifications

• Bilingual in Spanish and English, able to assist diverse customers.
• Proficient in keyboarding and computer skills.
• Able to analyze problems and determine viable solutions.
• Able to work in a fast-paced and stressful environment.
• Able to perform duties accurately and efficiently.
• Able to handle confidential information.
• Able to type 30+ WPM.

Responsibilities

• Answer calls in a professional and courteous manner with the goal of delighting the customer.
• Analyze customer situations and determine viable options that serve them best.
• Accurately place telephone orders offering specials, promotions, and services.
• Work independently and professionally.

Skills

Bilingual Spanish/English

Typing 30+ WPM

Keyboarding

Problem analysis

Fast-paced adaptability

Confidential information handling

Job description

Melaleuca Inc. Global Headquarters in Idaho Falls is seeking a Customer Service team member to answer inbound calls and resolve issues, delivering a world-class customer experience.

This on-site, full-time role requires bilingual English/Spanish communication and a friendly, efficient approach. You will handle orders, promote specials, and contribute to a fast-paced, values-driven culture that respects employees while delivering growth opportunities.