Customer Service-Spanish - Full-time

Melaleuca: The Wellness Company; Idaho Falls (ID); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

401(k) with contribution match

Tuition Reimbursement

Company profit sharing

Longevity bonuses

$100 free Melaleuca products every mon

Opportunities for pay increases and/p(

Promotions

Fun company events

Job summary

Melaleuca: The Wellness Company in Idaho Falls is seeking a Customer Service team member passionate about bringing our products to life for customers and resolving issues. You will answer inbound customer service calls to create a world-class experience.

Join a fast-paced, values-driven culture that treats employees with respect. The role emphasizes bilingual service in Spanish and English, accurate order placement, and professional independence within a supportive team.

Qualifications

• Bilingual in Spanish and English
• Proficient in keyboarding and computer skills
• Able to analyze problems
• Capable of working in a fast-paced, high-stress environment
• Able to handle confidential information
• Typing 30+ WPM

Responsibilities

• Answer calls in a professional and courteous manner with a goal of having the customer feeling delighted
• Analyze customer situations and determine viable options that will serve them best
• Accurately place telephone orders offering specials, promotions and services that help meet customers needs
• Work independently and professionally

Skills

Bilingual Spanish/English

Keyboarding

Problem analysis

Under pressure

Confidential handling

Typing 30+ WPM

Job description

As a Customer Service team member you are passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world-class experience by answering inbound customer service calls from our customers.

You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect.

Responsibilities

• Answer calls in a professional and courteous manner with a goal of having the customer feeling \"delighted\"
• Analyze customer situations and determine viable options that will serve them best
• Accurately place telephone orders offering specials, promotions and services that help meet customers needs
• Work independently and professionally

Qualifications

Are you:

• Able to help customers in Spanish and English fluently
• Proficient in keyboarding and computer skills
• Able to analyze problems
• Able to work fast paced and under stress
• Able to perform essential duties and responsibilities with efficiency and accuracy
• Able to handle confidential information
• Able to type 30+ WPM

Why Melaleuca

At Melaleuca, our mission is 'to enhance the lives of those we touch by helping people reach their goals'. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. For over 40 years, we have provided dynamic careers for thousands of team members while achieving consistent and profitable growth. We have over 4,000 team members and operate in 19 countries around the world.

Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.

Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.

Benefits

Excellent compensation - in addition to an hourly wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as:

• 401(k) with contribution match
• Tuition Reimbursement
• Company profit sharing
• Longevity bonuses
• $100 free Melaleuca products every month
• Opportunities for pay increases and promotions
• Fun company events

And much more!