Bilingual Customer Success & Sales Advisor

Socket.dev; Mount Juliet (TN); On-site; USD 32,000 - 48,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to work with wholesale and retail customers, determine needs, and recommend solutions. You will promptly resolve concerns and ensure client satisfaction while staying informed about product features and maintaining high in-store standards.

In this role, you will support sales goals and provide outstanding service, with an emphasis on safety, security, and a respectful customer experience.

Qualifications

• Excellent customer service and communication skills.
• Ability to resolve customer concerns promptly and professionally.
• Willingness to stay informed about product features and store standards.

Responsibilities

• Assist wholesale and retail customers to determine needs and recommend solutions.
• Answer questions about Sherwin-Williams products and ensure customer satisfaction.
• Maintain high quality visuals and standards in-store and support sales goals.

Skills

Customer service

Communication

Problem solving

Job description

Sherwin-Williams is seeking a Customer Service Specialist to work with wholesale and retail customers, determine needs, and recommend solutions. You will promptly resolve concerns and ensure client satisfaction while staying informed about product features and maintaining high in-store standards.

In this role, you will support sales goals and provide outstanding service, with an emphasis on safety, security, and a respectful customer experience.