Bilingual Customer & Accounts Specialist - Onsite (Temp-to-Hire)

Uloop Inc.; Miami (FL); On-site; USD 24,796 - 30,307; Full time

Job summary

Uloop Inc. in Miami, Florida is seeking a bilingual (Spanish/English) Customer Service Office Specialist to assist clients and sales representatives. In this role, you will handle customer inquiries, maintain account records, and resolve complaints while working in a fast-paced environment. The position is temp to hire, requiring you to work onsite with responsibilities including clerical duties and processing claims.

The job offers an hourly wage between $18.00 - $22.00, and you'll be part of a team focused on delivering outstanding service. If you are enthusiastic and dedicated, we want you!

Qualifications

• Fluent in Spanish and excellent in English.
• Proven experience in sales or customer support roles.
• Strong data entry skills with high accuracy.

Responsibilities

• Assist customers & Sales Reps with inquiries.
• Maintain accounts in assigned regions.
• Resolve customer complaints via phone or email.
• Process claims and documentation errors.

Skills

Bilingual (Spanish/English)

Customer service experience

Strong data entry skills

Excellent communication skills

Proficient in Microsoft Office

Ability to handle cash transactions

Job description

Uloop Inc. in Miami, Florida is seeking a bilingual (Spanish/English) Customer Service Office Specialist to assist clients and sales representatives. In this role, you will handle customer inquiries, maintain account records, and resolve complaints while working in a fast-paced environment. The position is temp to hire, requiring you to work onsite with responsibilities including clerical duties and processing claims.

The job offers an hourly wage between $18.00 - $22.00, and you'll be part of a team focused on delivering outstanding service. If you are enthusiastic and dedicated, we want you!