Bilingual Customer Accounts Administrator

Silver Eagle Houston; Cypress (CA); On-site; USD 17,000 - 24,000; Full time

Job summary

Silver Eagle Houston is seeking an administrative support specialist to assist teams, manage customer accounts, and coordinate order entry and communications. The role involves handling inquiries, updating licenses, and supporting the sales team with information on deliveries and history.

The position requires at least a high school diploma or GED, with 1–2 years clerical experience preferred, and bilingual English/Spanish is a plus. The starting wage is $15 per hour for this on-site role.

Qualifications

• High School diploma or GED required.
• Associates degree preferred or 1-2 years clerical experience.
• Military experience equivalency may substitute for some requirements.
• Bilingual in English/Spanish preferred.
• Strong clerical skills and computer navigation ability.
• Proficient with Microsoft Outlook, Word, Excel & PowerPoint.

Responsibilities

• Answer service inquiries by phone and internet, transfer calls to the right departments.
• Make outbound calls to existing customers to assist with orders.
• Maintain current customer accounts including licensing and location updates.
• Provide administrative support for orders, sales history, and delivery information.
• Resolve product or service issues and escalate when needed.
• Process postage and distribute mail and packages.
• Arrange and secure rooms for meetings or events.
• Monitor office supplies and perform other duties as assigned.

Skills

Clerical skills

Bilingual English/Spanish

Customer service

Multi-tasking

Interpersonal communication

Education

High School or GED

Associates degree preferred

1–2 years clerical experience

Tools

Outlook

Word

Excel

PowerPoint

Job description

Silver Eagle Houston is seeking an administrative support specialist to assist teams, manage customer accounts, and coordinate order entry and communications. The role involves handling inquiries, updating licenses, and supporting the sales team with information on deliveries and history.

The position requires at least a high school diploma or GED, with 1–2 years clerical experience preferred, and bilingual English/Spanish is a plus. The starting wage is $15 per hour for this on-site role.