Bilingual Paint & Customer Service Specialist

Sherwin-Williams; Fall River (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid time off

Job summary

Sherwin-Williams in Fall River, MA is seeking a Customer Service Specialist to assist customers in person and by phone, determine needs, present products and services, and maintain store standards. This role emphasizes delivering friendly, knowledgeable service and supporting sales goals.

You will stock shelves, process transactions, and stay up-to-date on product features, while building trust with wholesale and retail customers.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures; achieve sales goals.
• Maintain in-stock and presentable condition assigned areas; stock shelves and set up displays.

Skills

Customer service

Sales

Communication

Spanish language

Portuguese language

Education

High School diploma or GED

Job description

Sherwin-Williams in Fall River, MA is seeking a Customer Service Specialist to assist customers in person and by phone, determine needs, present products and services, and maintain store standards. This role emphasizes delivering friendly, knowledgeable service and supporting sales goals.

You will stock shelves, process transactions, and stay up-to-date on product features, while building trust with wholesale and retail customers.