Bilingual CSR — Growth & Perks (On-site)

Ninesmw; Illinois; On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match (start day one)

Paid holidays

Paid time off

Tuition assistance

On-site fitness center

Walking paths

Modern facilities

Job summary

Uline is hiring a bilingual Customer Service Representative in Kenosha, WI. The role focuses on rapid, accurate handling of orders and inquiries via phone, email, and chat. You’ll explain products, pricing, and shipping while building strong customer relationships.

The position emphasizes problem solving, excellent communication, and the ability to work in a fast-paced, on-site environment with comprehensive benefits and training.

Qualifications

• Bilingual (English/Spanish) with fluent written and spoken skills.
• Strong communication and listening abilities.
• Able to solve problems and provide clear customer guidance.
• Prior customer service helpful but not required; training provided.

Responsibilities

• Process customer orders and handle inquiries via phone, email, and chat.
• Provide product recommendations and explain pricing/shipping.
• Build relationships with customers and understand their needs.
• Assist customers navigating the online ordering system.

Skills

Bilingual English/Spanish

Communication skills

Problem solving

Listening skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline is hiring a bilingual Customer Service Representative in Kenosha, WI. The role focuses on rapid, accurate handling of orders and inquiries via phone, email, and chat. You’ll explain products, pricing, and shipping while building strong customer relationships.

The position emphasizes problem solving, excellent communication, and the ability to work in a fast-paced, on-site environment with comprehensive benefits and training.