Bilingual CSR: Fast-Paced Financial Services Pro

CCF Family of Brands; Tucson (AZ); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Paid training

Learning modules

Cross-brand training

Key Holder program

Career advancement

Educational reimbursement

Medical insurance options

401(k) retirement plan

Life and AD&D insurance

Voluntary benefits

Employee assistance program

Discount marketplace

Paid time off

Casual dress code

Job summary

The Community Choice Financial® Family of Brands is seeking a Customer Service Representative (Bilingual) in Tucson, AZ. You will help customers access financial solutions, process check cashing transactions, money transfers, and customer payments while delivering exceptional in-store experiences.

We offer training, development, and opportunities across eleven brands nationwide, with a comprehensive benefits package and a 40-hour workweek in a fast-paced, team-driven environment.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Meticulous attention to detail and data accuracy.
• Proficiency with POS systems and Microsoft Office.
• Must be at least 18 years old; background check required.

Responsibilities

• Assist customers and process transactions accurately.
• Enter and maintain customer information in POS system.
• Support sales with timely payments and scheduling.
• Maintain store cleanliness and security procedures.
• Attend training and stay current on product/process changes.

Skills

Verbal communication

Written communication

Data entry

POS system

Microsoft Office

Customer service

Bilingual English/Spanish

Education

High School diploma

Job description

The Community Choice Financial® Family of Brands is seeking a Customer Service Representative (Bilingual) in Tucson, AZ. You will help customers access financial solutions, process check cashing transactions, money transfers, and customer payments while delivering exceptional in-store experiences.

We offer training, development, and opportunities across eleven brands nationwide, with a comprehensive benefits package and a 40-hour workweek in a fast-paced, team-driven environment.