Bilingual Credit Specialist Trainee (Onsite)

Paycom - ATS; Oakland (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid holidays

Paid vacation

Training program

Internal growth

Job summary

Apoyo Financiero, based in Oakland, is seeking bilingual candidates for a full-time Customer Service/Sales role. You will be trained to become a Financial Credit Specialist, helping the community with credit education and responsible guidance.

No prior financial services experience is required; we provide comprehensive training. The position offers on-site work, a structured career path, and opportunities for internal growth within a supportive team.

Qualifications

• Minimum 1 year of customer service experience (Retail, Sales, Financial Services).
• Bilingual English/Spanish required.
• Strong phone presence and ability to work with customers.
• Willingness to learn credit education and guidance.

Responsibilities

• Collections Management: Manage daily outreach via calls and messages to negotiate payment agreements and follow up on commitments.
• Campaigns and Prospecting: Execute renewal campaigns, manage leads, and schedule appointments with clients.
• Customer Service: Use active listening to identify client needs and deliver effective solutions.
• Administration and Operations: Support log control, maintain office order, and perform general administrative tasks.

Skills

Bilingual English/Spanish

Customer service experience

Sales experience

Strong communication

Education

High School diploma

College preferred

Job description

Apoyo Financiero, based in Oakland, is seeking bilingual candidates for a full-time Customer Service/Sales role. You will be trained to become a Financial Credit Specialist, helping the community with credit education and responsible guidance.

No prior financial services experience is required; we provide comprehensive training. The position offers on-site work, a structured career path, and opportunities for internal growth within a supportive team.