Bilingual Financial Credit Specialist

Apoyo Financiero Inc.; San Francisco (CA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

401(k) Retirement plan

Paid holidays, vacation, sick days, &‑

Bereavement

Training and leadership development

Internal growth opportunities

Job summary

Apoyo Financiero, Inc. in San Francisco is seeking bilingual individuals to join our team as Financial Credit Specialists. The role focuses on sales, customer service, and credit education, with full training provided.

No prior financial services experience required, as we train candidates in the credit cycle and responsible credit history management. The position emphasizes education-oriented customer interactions, adherence to compliance, and opportunities for internal growth.

Qualifications

• Experience in sales, customer service, or call center is preferred.
• Bilingual English/Spanish required.
• Strong phone presence and ability to handle high call volume.
• Excellent numerical/data accuracy and discretion with confidential information.
• Typing speed 40 wpm minimum; comfortable with computer systems.

Responsibilities

• Handle customer inquiries with professionalism and empathy.
• Explain credit education concepts clearly and responsibly to customers.
• Support customers through the credit education process and collection steps as needed.
• Maintain accurate documentation of customer interactions and outcomes.

Skills

Sales experience

Customer service

Call center

Bilingual English/Spanish

Strong phone presence

Data accuracy

Confidentiality

Typing speed 40 wpm

Willing to learn / coaching

Education

High School diploma

College preferred

Job description

Apoyo Financiero, Inc. in San Francisco is seeking bilingual individuals to join our team as Financial Credit Specialists. The role focuses on sales, customer service, and credit education, with full training provided.

No prior financial services experience required, as we train candidates in the credit cycle and responsible credit history management. The position emphasizes education-oriented customer interactions, adherence to compliance, and opportunities for internal growth.