Bilingual Consumer Lending Sales Specialist

Advance America, Cash Advance Centers, Inc.; Adrian (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

Advance America, Cash Advance Centers, Inc. invites applications for a Consumer Lending Sales Specialist - Full Time in Adrian, MI. The role emphasizes delivering exceptional customer service and achieving branch sales goals.

You will drive customer acquisition, present tailored financial solutions, and maintain strong customer relationships throughout the loan lifecycle while adhering to regulatory requirements.

Qualifications

• High School Diploma or equivalent; some college preferred.
• Sales and/or customer service experience required, or equivalent.
• Strong math skills including cash handling.
• Ability to read, write, and evaluate complex information.
• Ability to work independently and professionally.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.
• Support branch financial objectives and performance metrics.
• Maintain adherence to policies, state and federal regulations.
• Ensure accurate cash controls and security procedures.

Skills

Customer service

Sales

Communication

Math skills

Cash handling

Compliance knowledge

Computer literacy

Negotiation

Education

High School Diploma or equivalent

Some college preferred

Tools

None

Job description

Advance America, Cash Advance Centers, Inc. invites applications for a Consumer Lending Sales Specialist - Full Time in Adrian, MI. The role emphasizes delivering exceptional customer service and achieving branch sales goals.

You will drive customer acquisition, present tailored financial solutions, and maintain strong customer relationships throughout the loan lifecycle while adhering to regulatory requirements.