Bilingual Complex Care Case Manager

Marin Community Clinics; Novato (CA); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision

Student loan repayment

Retirement plan

Life insurance

Disability benefits

Professional fee reimbursement

Mileage reimbursement

Scrubs reimbursement

EAP

Paid time off

Extended illness benefits

Job summary

Marin Community Clinics is seeking an Associate Case Manager to join our Complex Care team in Marin County. You will support a caseload of 30-40 patients, develop care plans with patients, address social factors, and coordinate care with a multidisciplinary team to improve health outcomes.

The role requires MA/CHW/BS in social work or equivalent, 1–2 years’ relevant experience, Spanish language ability, and proficiency with Microsoft Office.

Qualifications

• MA, CHW, or Bachelor of Social Work or equivalent case management experience required.
• 1–2 years’ experience in supporting individuals with chronic/complex BH or medical needs preferred.
• Housing resources/navigation experience in Marin preferred.
• Knowledge of state regulations and patient confidentiality essential.
• Motivational interviewing training is desirable.

Responsibilities

• Support a minimum caseload of 30–40 Complex Care patients.
• Implement comprehensive patient care plans in partnership with patients.
• Triage and respond to tasks and care needs.
• Assist patients to complete forms and applications.
• Address social determinants of health (SDOH) and connect to resources.
• Coordinate care with PCP, behavioral health, and other team members.
• Document interactions in MCC’s EHR and secondary databases.
• Attend meetings and participate in trainings as required.

Skills

English fluency

Spanish communication

Microsoft Office

Motivational interviewing

Education

MA / MSW / Bachelor's degree

Job description

Marin Community Clinics is seeking an Associate Case Manager to join our Complex Care team in Marin County. You will support a caseload of 30-40 patients, develop care plans with patients, address social factors, and coordinate care with a multidisciplinary team to improve health outcomes.

The role requires MA/CHW/BS in social work or equivalent, 1–2 years’ relevant experience, Spanish language ability, and proficiency with Microsoft Office.