Bilingual Community Leasing Specialist

Avanath; Santa Rosa (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health, dental & vision

401(k)

Paid holidays

Personal time off

Job summary

Avanath is a property management leader focused on affordable housing and resident services in California. The Leasing Specialist role centers on leasing, marketing, and sustaining positive resident relations within the community.

The incumbent will demonstrate professionalism, foster community connections, manage inquiries, qualify prospects, and coordinate with the Community Manager to meet occupancy goals while upholding Fair Housing standards and company policies.

Qualifications

• Passion for providing exceptional customer service.
• 2+ years of sales and/or customer relations experience.
• Low-income housing and tax credit experience is highly desired.
• Bilingual English & Spanish highly desired.
• Thrives in a fast-paced environment.
• Flexible schedule that may include evenings and weekends.
• Solid computer knowledge, Windows (Word, Excel), internet, and e-mail.
• Working knowledge of Yardi Voyager Property Management software.

Responsibilities

• Provide outstanding customer service and greet/qualify prospects.
• Record all telephone and in-person visits on guest cards.
• Inspect models and communicate service needs to Community Manager.
• Demonstrate community and apartment/model and apply product knowledge to prospect needs; close the sale.
• Have the prospect complete the application and secure a deposit per procedures.
• Update availability reports and process applications for approvals.
• Ensure apartment is ready for move-in on the agreed date.
• Follow up with prospects who did not close and refer to sister communities as needed.
• Secure new resident signatures and orient new residents to the community.
• Assist in monitoring renewals and distribute renewal notices.
• Accept rental payments and input lease paperwork into Yardi.

Skills

2+ years of sales & customer relations

Bilingual English & Spanish

Thrives in a fast-paced environment

Flexible schedule including evenings &

Computer skills: Windows, Word, Excel,

Tools

Yardi Voyager Property Management

Job description

Avanath is a property management leader focused on affordable housing and resident services in California. The Leasing Specialist role centers on leasing, marketing, and sustaining positive resident relations within the community.

The incumbent will demonstrate professionalism, foster community connections, manage inquiries, qualify prospects, and coordinate with the Community Manager to meet occupancy goals while upholding Fair Housing standards and company policies.