Bilingual Community Health Navigator (NM) — Remote/Travel

FronteraCare; Albuquerque (NM); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

PTO

Job summary

FronteraCare in New Mexico is seeking a bilingual Community Health Worker (English/Spanish) to support families through intake, referrals, and ongoing case management within the NMDOH scope. The role emphasizes outreach, coordination of evaluations, and resource navigation to sustain services.

Responsibilities include assisting families with insurance navigation, coordinating with intake and scheduling teams, and maintaining family-centered communication. Hybrid work with travel within NM.

Qualifications

• Certification from NMDOH Office of Community Health Workers.
• Bilingual in English and Spanish for effective family communication.
• Strong organization and task management skills.
• Empathy and patience to support families through care coordination.

Responsibilities

• Serve as the primary intake representative for assigned families from referral through intake completion.
• Coordinate evaluation scheduling, required documentation, and next steps with care teams.
• Conduct monthly outreach to families and connect them with community resources.
• Follow up on referrals and ensure continuity of care and service initiation.
• Assist families in navigating insurance and benefits including Medicaid reapplication.
• Translate and interpret as needed to enhance understanding and engagement.

Skills

Bilingual English/Spanish

Empathy

Organization & task management

Patience

Education

CHW Certification (NMDOH)

Job description

FronteraCare in New Mexico is seeking a bilingual Community Health Worker (English/Spanish) to support families through intake, referrals, and ongoing case management within the NMDOH scope. The role emphasizes outreach, coordination of evaluations, and resource navigation to sustain services.

Responsibilities include assisting families with insurance navigation, coordinating with intake and scheduling teams, and maintaining family-centered communication. Hybrid work with travel within NM.