Remote LCSW Lead for Community Health Workers

Frontera; New Mexico; Remote; USD 75,000 - 105,000; Full time

Job summary

FronteraCare is seeking a CHW Lead to supervise a remote, regionally dispersed team of Community Health Workers in New Mexico. You will ensure alignment with NMDOH standards and FronteraCare’s clinical guidelines, mentor staff, provide training, and support outreach and care continuity for families receiving Diagnostic and ABA services.

You will monitor performance metrics, address intake bottlenecks, coordinate referrals, and maintain documentation quality while collaborating with clinical

Qualifications

• Minimum of 3 years of experience as a CHW, care coordinator, or in a related role.
• Active social work license (LSW, LMSW, or LCSW per NM licensure requirements).
• Experience mentoring or supervising peers.
• Ability to lead and communicate effectively in a remote work environment.
• Bilingual in English and Spanish.

Responsibilities

• Oversee CHW activities to ensure family engagement and care coordination.
• Monitor performance metrics related to onboarding, continuity, and waitlists.
• Engage high-risk or stalled families to re-engage them and move through intake.
• Coordinate referrals, assessments, and family onboarding with CHWs and leadership.
• Ensure documentation accuracy and regulatory adherence.
• Collaborate with leadership to address system-level challenges and improve outcomes.

Skills

Mentoring

Remote leadership

Communication

Education

Active social work license (LSW, LMSW, or LCSW)

Job description

FronteraCare is seeking a CHW Lead to supervise a remote, regionally dispersed team of Community Health Workers in New Mexico. You will ensure alignment with NMDOH standards and FronteraCare’s clinical guidelines, mentor staff, provide training, and support outreach and care continuity for families receiving Diagnostic and ABA services.

You will monitor performance metrics, address intake bottlenecks, coordinate referrals, and maintain documentation quality while collaborating with clinical