Bilingual Community Health Worker - Intake & Care Coordination

FronteraCare; New Mexico; Hybrid; USD 39,000 - 44,000; Full time

Job summary

FronteraCare in New Mexico is hiring a Community Health Worker (Bilingual English/Spanish) to connect families with ABA services and coordinate intake and follow-up. The role emphasizes culturally responsive outreach, case management, and collaboration with Intake and Scheduling teams to ensure families are guided from referral to service initiation.

Hybrid schedule with travel within New Mexico regions. Ideal candidates hold NMDOH CHW certification, are fluent in English and Spanish, and excel

Qualifications

• Must hold a Community Health Worker Certification from NMDOH.
• Bilingual in English and Spanish for family communication.
• Strong organization and time-management skills to support care initiation.
• Empathy and patience to assist families through complex care coordination.
• Excellent communication with diverse families and partners.

Responsibilities

• Serve as the primary intake and referral coordinator for assigned families.
• Conduct proactive outreach via calls, texts, and emails to schedule evaluations.
• Provide ongoing case management and connect families with community resources.
• Support insurance and benefits navigation, including Medicaid reapplication.
• Document outreach and family interactions per NMDOH CHW standards.

Skills

Bilingual English/Spanish

Organization & time management

Empathy

Patience

Excellent communication

Education

CHW Certification NMDOH

MSW or LCSW encouraged

Job description

FronteraCare in New Mexico is hiring a Community Health Worker (Bilingual English/Spanish) to connect families with ABA services and coordinate intake and follow-up. The role emphasizes culturally responsive outreach, case management, and collaboration with Intake and Scheduling teams to ensure families are guided from referral to service initiation.

Hybrid schedule with travel within New Mexico regions. Ideal candidates hold NMDOH CHW certification, are fluent in English and Spanish, and excel