Bilingual Community Benefits Navigator

Concilio; Philadelphia (Philadelphia County); On-site; USD 46,000 - 48,000; Full time

Job summary

Concilio is seeking a Program Specialist to recruit and enroll individuals and families for benefits and programs in the Philadelphia area. The role blends office tasks with field engagement and requires reaching diverse communities.

You will identify sites, coordinate events, and train in data collection, reporting, and confidentiality practices. A valid driver’s license and fluency in English and Spanish are essential for success.

Qualifications

• Valid Driver's License and Insurance.
• High school diploma or GED (or equivalent).
• Ability to pass background checks (criminal history, sex offender, PA background).
• Proficiency with Microsoft 365 Suite.
• Bilingual in English and Spanish (spoken and written).
• Understanding of HIPAA and client confidentiality.

Responsibilities

• Identify community sites and events for recruiting individuals and families for benefits and programs.
• Promote and attend activities to reach eligible populations in the local community.
• Build rapport and answer questions for eligible individuals and families.
• Gather and interpret information to support recruitment and enrollment for benefits.
• Register and enroll individuals while safeguarding personal information.

Skills

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Microsoft 365 Suite

Job description

Concilio is seeking a Program Specialist to recruit and enroll individuals and families for benefits and programs in the Philadelphia area. The role blends office tasks with field engagement and requires reaching diverse communities.

You will identify sites, coordinate events, and train in data collection, reporting, and confidentiality practices. A valid driver’s license and fluency in English and Spanish are essential for success.