Community Benefits & Enrollment Specialist

Concilio De Organizaciones Hispanas; Philadelphia (Philadelphia County); On-site; USD 42,000 - 66,000; Full time

Job summary

Concilio De Organizaciones Hispanas seeks a Program Specialist to support eligibility outreach for benefits programs. You will recruit individuals and families, promote community activities, and assist with enrollment while safeguarding sensitive information.

Responsibilities include data tracking, reporting for funders, and coordination with administrators. Travel to field sites and office-based duties are expected, with ongoing supervision.

Qualifications

• Must be bilingual in English and Spanish, verbally and in writing.
• Experience with client data and confidentiality required.
• Proficiency in Microsoft 365 applications (Outlook, Word, Excel, Teams).

Responsibilities

• Identify community sites and events for recruitment of eligible individuals and families.
• Promote and attend activities to expose beneficiaries to programs and benefits.
• Establish rapport and answer questions for program eligibility and enrollment.
• Gather information to support recruitment and enrollment while safeguarding personal data.
• Follow up via phone or email to support registration completion.
• Track data for program progress and assist with narrative reports for funders.
• Participate in agency meetings, trainings and supervision.

Skills

Bilingual English/Spanish

Microsoft 365 Suite

Client confidentiality

Communication skills

Education

High school diploma or GED

Tools

Microsoft 365 Suite

Job description

Concilio De Organizaciones Hispanas seeks a Program Specialist to support eligibility outreach for benefits programs. You will recruit individuals and families, promote community activities, and assist with enrollment while safeguarding sensitive information.

Responsibilities include data tracking, reporting for funders, and coordination with administrators. Travel to field sites and office-based duties are expected, with ongoing supervision.