Bilingual Collections Specialist - High-Earning

Williams, Rush & Associates LLC; Dallas (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Life Insurance

IRA with company match

Dental insurance

Competitive base salary + commission

Job summary

Williams, Rush & Associates LLC in Dallas is seeking an experienced 3rd Party Collection Specialist to negotiate and collect outstanding balances. You will manage outbound and inbound calls, locate debtors using skip-tracing tools, and set up payment arrangements while maintaining clear account documentation and a professional, customer-focused approach.

Requirements include a minimum of 3 years in third-party collections, strong negotiation and communication skills, and bilingual abilities

Qualifications

• Minimum 3 years of experience in third-party collections.
• Bilingual in Spanish preferred but not required.
• Proven negotiation and sales skills.
• Strong communication and interpersonal abilities.

Responsibilities

• Manage outbound and inbound calls to recover outstanding balances.
• Utilize skip-tracing tools and techniques to locate customers.
• Negotiate and set up payment arrangements with consumers and businesses.
• Maintain accurate and up-to-date account documentation.
• Provide excellent customer service with professionalism and empathy.
• Ensure compliance with FDCPA and internal policies.

Skills

Negotiation

Communication

Sales Skills

Customer Service

Tools

Microsoft Office

Collection software

Job description

Williams, Rush & Associates LLC in Dallas is seeking an experienced 3rd Party Collection Specialist to negotiate and collect outstanding balances. You will manage outbound and inbound calls, locate debtors using skip-tracing tools, and set up payment arrangements while maintaining clear account documentation and a professional, customer-focused approach.

Requirements include a minimum of 3 years in third-party collections, strong negotiation and communication skills, and bilingual abilities