Bilingual Collections Specialist — Negotiation & Recovery

Williams Rush & Associates; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Life Insurance

Monthly Performance Bonus

IRA with company match

Competitive base salary + industry-leading commission structure

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Job summary

A leading collections agency is seeking a Collections Manager in Dallas, Texas, who will be responsible for managing both outbound and inbound calls to recover outstanding balances. The ideal candidate will have a minimum of 3 years of experience in third-party collections, excellent negotiation skills, and a professional demeanor. Proficiency in Microsoft Office and collection software platforms is essential. Benefits include health insurance, a monthly performance bonus, and other competitive perks.

Qualifications

• Minimum 3 years of experience in third-party collections.
• Proven negotiation and sales skills required.
• High energy, friendly demeanor, and professional appearance.

Responsibilities

• Manage outbound and inbound calls to recover outstanding balances.
• Utilize skip-tracing tools and techniques to locate customers.
• Negotiate and set up payment arrangements with consumers and businesses.

Skills

Bilingual in Spanish

Negotiation skills

Strong communication

Interpersonal abilities

Self-motivated

Detail-oriented

Tools

Microsoft Office

Collection software platforms

Job description

A leading collections agency is seeking a Collections Manager in Dallas, Texas, who will be responsible for managing both outbound and inbound calls to recover outstanding balances. The ideal candidate will have a minimum of 3 years of experience in third-party collections, excellent negotiation skills, and a professional demeanor. Proficiency in Microsoft Office and collection software platforms is essential. Benefits include health insurance, a monthly performance bonus, and other competitive perks.