Bilingual Collections & Office Clerk

Kimbrell's Furniture; High Point (NC); On-site; USD 28,000 - 42,000; Full time

Job summary

Kimbrell's Furniture in High Point, NC is hiring an Office Clerk to act as the liaison with customers and handle payment collection. The role requires professionalism, excellent communication, detail orientation, and the ability to manage records accurately.

Responsibilities include interacting with customers to collect payments, following collection procedures, and maintaining updated customer files. Bilingual Spanish abilities are required to serve a diverse customer base.

Qualifications

• Proven experience in a similar role.
• Ability to work in a team and handle stressful situations.
• Knowledge of billing procedures and collection techniques.
• Patience and excellent written and oral communication.
• Weekend and holiday availability.
• Bilingual Spanish required.

Responsibilities

• Interact with customers to collect payments professionally.
• Handle cash transactions accurately and maintain records.
• Follow established collection procedures.
• Monitor accounts for outstanding debts.
• Verify customers’ personal and credit information.
• Maintain records of all collections activity.

Skills

Customer service

Communication skills

Problem-solving

Detail-oriented

Team player

Cash handling

Bilingual (Spanish)

Tools

MS Office

Databases

Job description

Kimbrell's Furniture in High Point, NC is hiring an Office Clerk to act as the liaison with customers and handle payment collection. The role requires professionalism, excellent communication, detail orientation, and the ability to manage records accurately.

Responsibilities include interacting with customers to collect payments, following collection procedures, and maintaining updated customer files. Bilingual Spanish abilities are required to serve a diverse customer base.