Payment Solutions Specialist (Collections)

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.); Concord (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Kimbrell’s Furniture in Concord, North Carolina is seeking motivated individuals to join our Call Center as collectors. The role emphasizes work-life balance and is a full-time position with responsibilities including contacting debtors, processing payments, and updating records.

Candidates should be team-oriented, detail-focused, with strong communication skills. Training will be provided; weekday hours 8am–8pm with alternating Saturdays are required.

Qualifications

• Cooperative disposition and ability to work in a team setting.
• Positive attitude and strong communication skills.
• Desire to learn and develop professionally.
• Attention to detail and quick, effective reasoning.

Responsibilities

• Locate and contact debtors to inquire about payment status.
• Minimize objections and suggest payment options.
• Update account status and database regularly.
• Use software to log detailed notes of conversations.
• Accept payments over the phone via credit card.

Skills

Teamwork

Positive attitude

Attention to detail

Excellent communication

Willing to learn

Job description

Kimbrell’s Furniture in Concord, North Carolina is seeking motivated individuals to join our Call Center as collectors. The role emphasizes work-life balance and is a full-time position with responsibilities including contacting debtors, processing payments, and updating records.

Candidates should be team-oriented, detail-focused, with strong communication skills. Training will be provided; weekday hours 8am–8pm with alternating Saturdays are required.