Bilingual Clinical Scheduling & Staffing Coordinator

Community Health Napa Valley; Napa, Northern (CA, KY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Benefits package

Job summary

Providence PACE is seeking a scheduling coordinator to optimize clinical staff schedules and patient visits. The role includes triaging calls, scheduling in an electronic system, and ensuring assignments maximize continuity of care and clinical productivity.

Bilingual in Spanish/English strongly preferred; strong customer service, Microsoft Office, and EHR/EMR experience are expected from candidates.

Qualifications

• 2 years of demonstrated outstanding customer service experience (ie filing, multi-phone lines and scheduling).
• Computer skills in Microsoft Office programs.
• EHR/EMR experience.

Responsibilities

• Triaging incoming calls and scheduling visits in an electronic scheduling system.
• Coordinating and assignment of daily schedules for clinical staff to maximize continuity of care and productivity.
• Ordering supplies and coordinating participants' appointments.
• Oversee and adjust staff schedules to ensure efficient clinic operations.

Skills

Customer service

Microsoft Office

EHR/EMR

Tools

Scheduling software

Job description

Providence PACE is seeking a scheduling coordinator to optimize clinical staff schedules and patient visits. The role includes triaging calls, scheduling in an electronic system, and ensuring assignments maximize continuity of care and clinical productivity.

Bilingual in Spanish/English strongly preferred; strong customer service, Microsoft Office, and EHR/EMR experience are expected from candidates.