Staffing Coordinator - PACE

Community Health Napa Valley; Napa, Northern (CA, KY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Benefits package

Job summary

Providence PACE is seeking a scheduling coordinator to optimize clinical staff schedules and patient visits. The role includes triaging calls, scheduling in an electronic system, and ensuring assignments maximize continuity of care and clinical productivity.

Bilingual in Spanish/English strongly preferred; strong customer service, Microsoft Office, and EHR/EMR experience are expected from candidates.

Qualifications

• 2 years of demonstrated outstanding customer service experience (ie filing, multi-phone lines and scheduling).
• Computer skills in Microsoft Office programs.
• EHR/EMR experience.

Responsibilities

• Triaging incoming calls and scheduling visits in an electronic scheduling system.
• Coordinating and assignment of daily schedules for clinical staff to maximize continuity of care and productivity.
• Ordering supplies and coordinating participants' appointments.
• Oversee and adjust staff schedules to ensure efficient clinic operations.

Skills

Customer service

Microsoft Office

EHR/EMR

Tools

Scheduling software

Job description

Bilingual in Spanish/English strongly preferred.

Schedule: Monday to Friday Day shift

Accountable for the efficient coordination of the clinical staff schedules. Scope of work includes triaging incoming calls; scheduling visits in an electronic scheduling system; ensuring staff assignments maximize continuity of care and clinical productivity. Also responsible for coordinating and assignment daily schedules for clinical staff. Ordering supplies and coordinate participants appointments.

Providence PACE is a Program of All-Inclusive Care for the Elderly that strives to keep older adults as healthy as possible living in the community through clinics, home visits and more. Join our team to help empower elders in your community to live active, independent lives.

Required qualifications:

• 2 years of demonstrated outstanding customer service experience (ie filing, multi-phone lines and scheduling)
• Computer skills in Microsoft Office programs
• EHR/EMR experience

Preferred qualifications:

• Coursework/Training: Educational coursework in Medical Terminology or Knowledge acquired through on-the-job experience.
• 1 year of recent experience in staffing or related experience in a clinical setting or home services.

Why Join Providence?

Ourbest-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering ourMissionof caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.