Hem/Onc Practice Coordinator: Patient Flow & Admin

Tufts Medical Center, Inc.; United States; On-site; USD 53,899,000 - 67,359,000; Full time

Job summary

Tufts Medicine is seeking an administrative support professional to assist clinical providers and manage workflow within a busy practice. The role focuses on scheduling, patient records, insurance verification, and revenue cycle activities to support clinic operations and patient experience.

Ideal candidates will have at least a high school diploma, 2 years of customer support experience, and bilingual abilities.

Qualifications

• High School diploma or equivalent.
• Two years of experience supporting customers.
• Bilingual.

Responsibilities

• Schedules patient appointments, including follow-up appointments, labs and surgical booking coordination.
• Answers phones, triages calls, responds to patient requests and takes messages.
• Verifies patient demographics and insurance information and assists with revenue cycle clearance.
• Assists with billing charge entry and reconciliation.
• Performs general office tasks (faxing, filing, mailing, ordering supplies, calendar management).

Skills

Communication skills

Bilingual

Computer literacy

Interpersonal skills

Organizational skills

Multi-tasking

Flexibility

Billing knowledge

Confidential information handling

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Tufts Medicine is seeking an administrative support professional to assist clinical providers and manage workflow within a busy practice. The role focuses on scheduling, patient records, insurance verification, and revenue cycle activities to support clinic operations and patient experience.

Ideal candidates will have at least a high school diploma, 2 years of customer support experience, and bilingual abilities.