Bilingual Clinic Front Desk & Admin Specialist

DHR Health; Brownsville (TX); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

DHR Health is seeking a Clinic Office Specialist to join the Brownsville multi-specialty practice. This full-time daytime role supports front desk operations, patient registration, insurance verification, and scheduling in a busy medical office.

Ideal candidates have 2+ years receptionist experience, strong customer service skills, and proficiency with Microsoft Office and EMR systems. Bilingual English/Spanish required to serve the diverse patient base.

Qualifications

• HS/GED preferred
• Excellent customer service and interpersonal skills
• Computer skills with Microsoft Office
• Strong written and verbal communication
• Bilingual – English/Spanish required
• Minimum 2 years receptionist experience
• Billing and insurance verification knowledge preferred
• EMR and practice management software proficiency
• Medical terminology experience/education preferred

Responsabilités

• Greet patients and visitors at the front desk, providing courteous service
• Register patients, check them in/out, and document registration
• Answer calls, route messages, and maintain customer service quality
• Schedule and manage patient appointments; note cancellations
• Verify insurance and collect co-pays; assist with billing tasks
• Enter charges and payments; balance daily transactions
• Use EMR and practice management software for patient records
• Retrieve and file medical records as needed

Connaissances

Customer service

Interpersonal skills

Written communication

Verbal communication

Bilingual EN/ES

MS Office

Receptionist

EMR

Billing

Medical terminology

Formation

HS/GED

Medical terminology

Outils

None

Description du poste

DHR Health is seeking a Clinic Office Specialist to join the Brownsville multi-specialty practice. This full-time daytime role supports front desk operations, patient registration, insurance verification, and scheduling in a busy medical office.

Ideal candidates have 2+ years receptionist experience, strong customer service skills, and proficiency with Microsoft Office and EMR systems. Bilingual English/Spanish required to serve the diverse patient base.