Bilingual Client Support Specialist (English/Spanish)

Godshall Recruiting; Greenville (SC); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K w/match

Job summary

Godshall Recruiting is seeking a bilingual customer service specialist to support account inquiries in a fast-paced environment in Greenville, SC. You will handle inbound and outbound calls, explain account details, and assist with payment arrangements, delivering quality service in English and Spanish.

Responsibilities include reviewing updates, routing calls, and negotiating payment solutions while maintaining empathy and accuracy.

Qualifications

• Bilingual Spanish/English required.
• Prior customer service experience, preferably in a call center.
• Proficient in Word and Excel.

Responsibilities

• Handle inbound and outbound calls to provide information on accounts and set up payment arrangements.
• Deliver exceptional customer service in both English and Spanish.
• Provide accurate and timely information, maintaining professionalism and empathy.
• Review and respond to updates or inquiries related to accounts.
• Apply resolutions for account status updates, call routing, and follow ups.
• Negotiate and process payments using clear communication.

Skills

Bilingual Spanish/English

Customer service experience

Word/Excel

Tools

Word/Excel

Job description

Godshall Recruiting is seeking a bilingual customer service specialist to support account inquiries in a fast-paced environment in Greenville, SC. You will handle inbound and outbound calls, explain account details, and assist with payment arrangements, delivering quality service in English and Spanish.

Responsibilities include reviewing updates, routing calls, and negotiating payment solutions while maintaining empathy and accuracy.