Bilingual Call Center Specialist - English/Spanish

Barrister Global Services Network; El Paso (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Barrister Global Services Network is seeking a skilled customer service representative to provide exceptional support in various capacities. The successful candidate will engage with clients through multiple correspondence channels, ensuring questions and concerns are addressed professionally and courteously.

The role requires a fluent bilingual speaker in Spanish and English, strong problem-solving skills, and adherence to strict procedures. Flexibility in working hours and a commitment to quality service is essential.

Qualifications

• Ability to follow instructions closely.
• Strong problem-solving skills and decision-making confidence.
• High level of accuracy and attention to detail.

Responsibilities

• Provide superior customer service in a contact center environment.
• Document all correspondence with high proficiency in typing and grammar.
• Adapt to continual changes in work instructions and procedures.

Skills

Customer service skills

Problem-solving

Attention to detail

Bilingual in Spanish and English

Education

College degree (preferred)

Tools

Office software systems

Job description

Barrister Global Services Network is seeking a skilled customer service representative to provide exceptional support in various capacities. The successful candidate will engage with clients through multiple correspondence channels, ensuring questions and concerns are addressed professionally and courteously.

The role requires a fluent bilingual speaker in Spanish and English, strong problem-solving skills, and adherence to strict procedures. Flexibility in working hours and a commitment to quality service is essential.