Bilingual Client Success Partner (French/English)

Gartner, Inc.; Irving (TX); Hybrid; USD 53,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO

401K matching

Medical, Dental & Vision Plans

Job summary

Gartner, Inc. is seeking an Associate for Client Success to onboard new clients, demonstrate Gartner services, and stimulate engagement across products used by large client teams. The role is ideal for recent graduates with bilingual fluency in French and English.

You will partner with executives and professionals across IT, HR, and other functions to ensure customers achieve value beyond their investment. The team emphasizes collaboration, problem solving, and ongoing client growth.

Qualifications

• Bachelors degree is preferred along with 6+ months relevant professional and/or internship experience.
• Proven track record of success fueled by a passion for delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
• Bilingual in English & French

Responsibilities

• Partner with clients ranging from senior C-levels to more junior client professionals in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription.
• Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community.
• Identify client priorities and understand how to align Gartner's resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner membership.
• Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices and design innovative solutions to overcome obstacles.
• Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth.

Skills

Bilingual English/French

Strong communication

Collaboration

Prioritization

Critical thinking

Influencing skills

Education

Bachelor's degree preferred

Job description

Gartner, Inc. is seeking an Associate for Client Success to onboard new clients, demonstrate Gartner services, and stimulate engagement across products used by large client teams. The role is ideal for recent graduates with bilingual fluency in French and English.

You will partner with executives and professionals across IT, HR, and other functions to ensure customers achieve value beyond their investment. The team emphasizes collaboration, problem solving, and ongoing client growth.