Bilingual Client Experience Coordinator – Front Desk

H.CO Property Pty Ltd; United States; On-site; USD 42,000 - 66,000; Full time

Job summary

H&CO is seeking a Front Desk Client Coordinator to serve as the key liaison between clients and internal departments. The role requires a polished demeanor and commitment to delivering a welcoming, high-quality client experience.

Responsibilities include greeting clients, managing calls and emails, and performing administrative tasks to support smooth operations across divisions in Accounting, Tax, Payroll, Technology, Global Expansion and Human Capital.

Qualifications

• Bachelor's degree in Business Administration, Communications or related field.
• Proven experience in client coordination, account management, or a similar role.
• Strong interpersonal and communication skills.
• Exceptional organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite.
• Problem-solving skills and a proactive approach to client satisfaction.
• Fluency in Portuguese and English is required.

Responsibilities

• Reception management: warmly welcoming clients and visitors, directing them to the appropriate department.
• Managing inbound phone calls, emails, and inquiries with precision and timely information to contacts.
• Executing various administrative tasks including data entry, filing, and maintaining a clean front desk area.
• Interdepartmental coordination: collaborating with diverse departments to facilitate client-related activities.

Skills

Interpersonal communication

Organization

Multitasking

Problem-solving

Portuguese-English fluency

Education

Bachelor's degree in Business Administration, Communications or related field

Tools

Microsoft Office

Job description

H&CO is seeking a Front Desk Client Coordinator to serve as the key liaison between clients and internal departments. The role requires a polished demeanor and commitment to delivering a welcoming, high-quality client experience.

Responsibilities include greeting clients, managing calls and emails, and performing administrative tasks to support smooth operations across divisions in Accounting, Tax, Payroll, Technology, Global Expansion and Human Capital.