Bilingual Client Banking Associate — Tech-Savvy Service

Fairygodboss; Manassas (VA); On-site; USD 40,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, using modern banking solutions and technology to deliver exceptional client experiences. You will build trusted relationships, educate clients on products, and support branch goals through proactive service and teamwork.

You will engage with clients in both English and Spanish, guiding them through everyday banking needs and digital self-service tools while ensuring compliance and accurate transactions.

Qualifications

• Client service experience or comparable experience.
• Ability to quickly and effectively learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service, greeting clients, and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and compliance.
• Educate clients on day-to-day banking and self-service options like mobile app and ATMs.
• Build trusted relationships by listening, asking questions, and sharing solutions with the team.
• Perform branch operations including cash devices while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, using modern banking solutions and technology to deliver exceptional client experiences. You will build trusted relationships, educate clients on products, and support branch goals through proactive service and teamwork.

You will engage with clients in both English and Spanish, guiding them through everyday banking needs and digital self-service tools while ensuring compliance and accurate transactions.