Bilingual Banking Associate - Customer-First & Tech-Savvy

Fairygodboss; Hoover (AL); On-site; USD 42,000 - 52,000; Full time

Job summary

Chase is hiring an Associate Banker to welcome clients, provide attentive service, and represent our brand with hospitality while using the latest banking solutions and digital tools. You will create a positive first impression and help clients feel valued from entry.

You will build trusted relationships, explain products, guide digital banking, and support clients in achieving their financial goals, including opening accounts and solving issues. Bilingual English/Spanish required.

Qualifications

• Client service experience preferred.
• Fluency in English and Spanish is required for the role.
• Ability to explain banking products clearly to clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open accounts and provide ongoing account servicing.
• Educate clients on digital banking options (Chase Mobile, Chase.com, ATMs).
• Build trusted relationships by listening and understanding client needs.
• Assist with branch operations and regulatory/compliance requirements.

Skills

Client service

Bilingual Spanish/English

Communication skills

Empathy

Team collaboration

Problem solving

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to welcome clients, provide attentive service, and represent our brand with hospitality while using the latest banking solutions and digital tools. You will create a positive first impression and help clients feel valued from entry.

You will build trusted relationships, explain products, guide digital banking, and support clients in achieving their financial goals, including opening accounts and solving issues. Bilingual English/Spanish required.